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Personal Line

When you subscribe for a basic telephone service, TM will provide you with an individual direct exchange line and a telephone set which you may choose from a range of colours. A basic monthly rental will be levied while additional phone sets to be used as extensions can be provided at minimal additional rental.

Price/Tariff
Initial Deposit : RM75.00
Stamp Fee : RM10.00

Rental Charges

Exchange Line Capacity Residential Rate (Monthly)
Peninsular Malaysia		Residential Rate (Monthly)
Sabah/Sarawak
Exceeding 1000 lines RM25.00 RM25.00
501 - 1000 lines RM13.00 RM13.00
500 lines & below RM13.00 RM13.00

Installation Charge:
RM50.00(Payment to TM)

Note:
1. RM50 is charged for the first 5 meters and every additional 1 meter is charged RM5
2. The charges are also applicable for the external removal (ER)

Reconnection Fee
When a subscriber's service has been temporarily disconnected, a charge of RM10.00 will be imposed for service reconnection.

Local Call

  • Calls within a town area (e.g. within Ipoh•Calls between a town within the same charge area (e.g. Ipoh to Pulai)
  • Calls from a town to another town in an adjacent charge area (e.g. Ipoh to Chemor)
  • Each charge area consists of one town or several towns grouped together
  • Each local call is charged at 8 sen for the first 2 minutes or part thereof and 4 sen for each subsequent minute or part thereof.

 

Long Distance Call

With International Call service, customers can dial direct overseas without the assistance of an operator. This facility allows customers to enjoy cheaper and faster overseas connections. Charges for International Call calls are itemised in the telephone bill.

National Call
National calls are self-dialed calls from a town to another beyond the adjacent charge area.

Example:
Ipoh, Lahad and Pulai are grouped as one charge area.
Chemor and Sungai Siput are grouped as another charge area.

Charges from Homeline/Businessline phones to Homeline/Businessline phones:

Distance(km)
Homeline/Businessline to
Homeline/Businessline		 Full Rate
7.00am -6.59pm		Reduced rate
7.00pm - 6.59am		Operator Assisted**
(charge per 3 mins)
Band A (Not Exceeding 50km) 10 sen/50 seconds 10 sen/60 seconds 35 sen
Band B (50km - 150km) 10 sen/20 seconds 10 sen/40 seconds 90 sen
Band C (Exceeding 150km) 10 sen/7 seconds 10 sen/14 seconds RM2.70

Note:
** Operator Assisted
- Service charge per effective call is RM1.50
- Per block of 3+3

Charges from Homeline/Business phones to Mobile phones:

MTX Area
Homeline/Businessline to
Mobile		 Full Rate
9.00am -8.59pm		Reduced rate
9.00pm - 8.59am		Operator Assisted
(charge per 3 mins)
Band L (within MTX) 10 sen/20 seconds 110 sen/30 seconds RM2.10
Band M (Adjacent MTX) 10 sen/8.6 seconds 10 sen/15 seconds RM2.10
Band N (Non-Adjacent MTX) 10 sen/8.6 seconds 10 sen/15 seconds RM2.10

Note:

  • The above call charge is effective from 1st Jan 2005
  • A service charge of RM 1.50 is levied for the effective call made via Operator Assisted service
  • MTX denotes Mobile Telephone Exchange Area

    • Charges from Homeline/Businessline phones to Neighbouring countries:

Standard RateOperator Assisted*
(charge per 3 mins)
Border Area to Singapore**/Brunei*** 10 sen/20 seconds RM0.90

Note:
* Operator Assisted - Service charge per effective call is RM1.50
** Border area to Singapore - Johor Bharu, Kangkar Pulai, Tiram, Linggiu, Kulai, Pontian, Air Baloi, Air Tawar Lima, Kota Tinggi, Penawar, Pengerang
*** Border area to Brunei - Kg Bakam, Kg Pahlawan, Lawas, Long Lama, Marudi, Miri, Mulu Resort, Sundar, Labuan.

Full Rate
7.00am -6.59pm		Reduced rate
7.00pm - 6.59am		Operator Assisted*
(charge per 3 mins)
Rest of Peninsular
Malaysia to Singapore**		 10 sen/3.1 seconds 10 sen/5.8 seconds RM6.00
Sabah/Sarawak to Singapore 10 sen/2.3 seconds 10 sen/4.6 seconds RM7.80
Rest of Sabah/Sarawak
to Brunei**		 10 sen/3.1 seconds 10 sen/5.8 seconds RM6.00

Note:
* Operator Assisted - Service charge per effective call is RM1.50
** Denotes area other than border area

International Call

Enjoy clear and high quality International Call service by dialing direct from your home/office by using TM's Homeline/Businessline telephone service. With our Homeline/Businessline telephone service, you save the hassle of dialing additional access codes, e.g. Equal Access numbers, Freephone or local access numbers or pin numbers for International Call services provided by other Telephone companies.

Making an International Direct Call

Applies to Business and Home User.

Now, with TM's International Call service, you will enjoy our SINGLE RATE PER COUNTRY tariff for 24 hours everyday. Call your loved ones, friends and business associates in more than 230 countries worldwide when it is most convenient to you. With our International Call service, there are no more barriers to hearing the voices of loved ones or enhancing businesses through real time relationships.

International Direct Dial (International Call) Rates

Enjoy these attractive New International Call rates for the following services provided by TM:

  • Businessline and Homeline telephone services
  • Homeline and Businessline Wireless
  • ISDN
  • Centrex
  • 181 Equal Access
  • Telecard
  • Ring Ring Card
  • Malaysia Direct via Ring Ring card / Telecard
  • International Freephone
  • Audio Conferencing
  • Payphone

Calls for International Call will be charged on the actual usage duration starting from calls being connected to the destination number until it is terminated by the caller.

Know more International Call charges

International Calls via Operator Assisted International Services are also reduced accordingly.

Now call MORE OFTEN and get in touch with your loved ones overseas. Maximise your business reach with our New International Call rates. WHY WAIT? CALL NOW!