| No | Package | Rental (RM) | Details |
|---|---|---|---|
| 1 | VOICE DEALS 48 | RM48 | - FREE local calls - FREE calls to TM Fixed Line nationwide - FREE 60 minutes talktime/month to all mobile and other fixed line nationwide - FLAT RATE 12 sen/min for additional minutes - DISCOUNT up to 50% on cordless Phone purchase |
| 2 | VOICE DEALS 68 | RM68 | - FREE local calls - FREE calls to TM Fixed Line nationwide - FREE 120 minutes talktime/month to all mobile and other fixed line nationwide - FLAT RATE 10 sen/min for additional minutes - FREE cordless Phone |
| No | MIPS Status | Details |
|---|---|---|
| 1 | Batal | Order/Account Cancelled. |
| 2 | Gantung | Pending order at TM. Need to verify with TM PTT and request TM to push order back to Peringkat Awal at CASS system. |
| 3 | Incomplete Information | Kindly provide full customer’s details. Incomplete customer’s information will delayed the registration. |
| 4 | Kaji Siasat | Applicant address not found or not matched with TM system. TM need to investigate the telephone port for the given address. |
| 5 | Lengkap Siap | Account Activated |
| 6 | Not Yet Register | Already key into our system, waiting to key into MIPS. |
| 7 | On Hold | Customer requested on hold; or order suspected fraud; or other reason. |
| 8 | Pending | Already Registered in MIPS but waiting for TM processor to register in CASS |
| 9 | Pending Order | There is another pending order created under the same NRIC/BR/Passport Number. Only ONE order is allowed if the previous order is pending for the same NRIC/BR/Passport Number. |
| 10 | Peringkat Awal | Reistration successfully done, waiting for activation and installation. |
| 11 | Processed | Telephone order registered in TM MIPS system and waiting TM staff to registered in TM CASS system. |
| 12 | Rejected | Telephone order being rejected due to : 1)Final account (blacked listed address / applicant IC); 2)Wrong information (address / customer’s details); 3)Order already processed by others |
| 13 | Tolak | Telephone order has being on-hold due to : 1)Unable to contact customer for installation; 2)Wrong/different installation address keyed in TM system; 3)Customer canceled/rejected the telephone order. |
| 14 | Tunggu | Application under waiting list, no free telephone port available, need to wait until TM build new port. |
| 15 | Unable to Register – Registered by Other Reseller | Cannot Proceed with Registration – Order has been registered by other reseller |